There are simple steps which licensees can take to help customers who use stomas to feel more comfortable when visiting premises. Because the condition is ‘hidden’, people with a stoma often face discrimination when using accessible toilets. There are small changes which licensees can take to make a big difference to people with this condition, to ensure they feel comfortable going out with family and friends in a stoma-friendly environment. Colostomy UK offer guidance to make changes which are simple to implement and can make a huge difference. You can download the guidance here.