THE VOICE OF BREWERS & PUBS
Influencing policy, informing debate, and shaping the future of the UK’s pub and brewing sector.
We represent pubs and brewers
Offering insight and policy expertise to government, political stakeholders, and the media to deepen understanding of the sector’s opportunities and challenges, and to shape the fiscal and policy framework needed for a thriving UK pub and brewing sector.
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Two pubs closed a day in first three months of year, as BBPA calls on Government to take long-term action
The industry body said the closures across England, Scotland, and Wales, equated to more than 2,400 job losses – half of which are younger people’s jobs.
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Pubs as Social Infrastructure
Pubs are more than venues for alcohol. This report demonstrates how these embedded social institutions generate measurable wellbeing benefits for millions of people.
BBPA Disability Awareness Primer Course
In partnership with Tourism for All we have created an online disability awareness training. Tourism for All is a national charity and the voice of accessible tourism and travel in the UK.
Click here to register for the free course.
Once you’ve registered, click here to log into the BBPA training area. Upon completing the course you will receive a certificate.
Pubs are places where everyone is welcome. It’s where family, friends and colleagues come together and where tourists to this country feel they will see the true, welcoming Britain. But sometimes, without realising it, we put up barriers to that welcome, especially for those who are disabled or less mobile. If a customer can’t access a pub, bar or restaurant then they will go elsewhere. That means that all their family, friends and colleagues will go elsewhere as well. Not only is the business lost but the customer’s experience is zero or even negative.
You will often be the first representative of your business that disabled customers will meet and that gives you a great opportunity, and a great responsibility, to make disabled customers, and all customers, feel comfortable and welcome.
We know that disabled customers tend to come back to establishments where they have had good experiences and to recommend them to others. So, by completing this course and following the tips we provide, you will not only be helping your disabled customers to have a great time, but helping to grow your whole business.
