Blog

Corporate Social Responsibility / Uncategorised / 26 February 2018

BBPA blog - Access Champions Event

This week I attended an inspirational first anniversary event hosted by Minister for Disabled People Sarah Newton MP.

The gathering of sector champions – initially welcomed by the new Secretary of State for Work and Pensions, Esther McVey MP – across a range of business sectors was an opportunity for industry to share best practice, inspire further action to promote accessibility and employment opportunities for people with disabilities, and for the Minister to challenge us all to do more to ensure we are not losing business by failing to accommodate consumers with health conditions.

For tourism and hospitality, Chris Veitch is our champion and he paid tribute to the BBPA for our work in sharing best practice through our Accessible Pubs Guide. He singled us out as a membership organisation which has shown leadership within hospitality on this important issue.

Accessibility is good for business – as the retail, advertising and live music sector champions reaffirmed in their challenging presentations. Within tourism and hospitality we estimate people with health conditions – and their friends and families – spend £12 billion annually on tourism in England alone so it is vital that pubs are geared up to benefit from what is dubbed the purple pound.

Raising awareness of hidden disabilities through effective staff training, demonstrating corporate leadership in recruitment and staff development, and offering excellent service to all customers regardless of their disabilities were common themes our sector would do well to emulate.

As the Minister reminded us, every small change makes a difference and business leadership is critical to sharing best practice and driving innovation.

 

Written by

David Wilson

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